FAQ

1. What products do you offer?

We supply a wide range of products including apparel, workwear, corporate clothing, and premium promotional items suitable for sports clubs, corporate businesses, schools, universities, and events.

2. Do you offer branding services?

Yes. We provide professional branding services such as screen printing, embroidery, heat transfer, and other branding solutions depending on the product and design requirements.

3. What is the minimum order quantity for branded items?

Minimum order quantities vary depending on the product and branding method. Please contact us for specific requirements and recommendations.

4. How long does branding take?

Branding turnaround times may take up to 14 working days after full payment and final artwork approval. Timelines may vary depending on order size and complexity.

5. Do you provide artwork assistance?

Yes, we can assist with basic artwork setup and placement. Final artwork must be approved by the client before production begins.

6. Can I order unbranded products?

Yes. Unbranded stock is available and typically shipped within 2–5 working days for Cape Town and surrounding areas, subject to stock availability.

7. Can branded items be returned or exchanged?

Branded and customized items are non-returnable and non-exchangeable unless there is a manufacturing defect or error on our part.

8. How do I place an order?

Orders can be placed through our online platform or by contacting our sales team directly for quotations and bulk orders.

9. When will my order be shipped?

Orders are shipped only once full payment has been received and production (if applicable) has been completed.

10. Do you deliver nationwide?

Yes, we deliver across South Africa using trusted courier partners. Shipping costs are calculated at checkout.

11. What payment methods do you accept?

We accept EFT and other secure payment options as indicated on our website.

12. Who do I contact for support?

For assistance, quotations, or order updates, please contact our customer support team via our website or email.