Returns Policy

Last Updated: 27 January 2026

We are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our policy below regarding returns, exchanges, and exceptions.

1. General Returns Policy

You may return items within 7 days from the original date of purchase.

To be eligible for a return, your item must meet the following criteria:

The item must be unused and in the same condition that you received it (sellable condition).

The item must be in its original packaging.

2. Non-Returnable Items

Please note that certain items are exempt from being returned or exchanged. We cannot accept returns on:

Special Items: Custom-ordered or specialized goods are final sale.

Branded Stock: Unbranded stock that has subsequently been branded, printed, or customized cannot be returned.

3. Handling Fees

For eligible stock items returned or exchanged within 30 days of purchase, a handling fee may apply.

A handling fee of up to 25% may be charged.

The specific fee amount is determined based on the applicable manufacturer's policy.

4. Process for Returns

To initiate a return, please contact our customer service team with your receipt or proof of purchase. Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.

We reserve the right to amend this policy at any time without prior notice.